UNIT 2 Communication Problems
PART 1
Listening Ⅰ
1. FTFFT
2. 1)skin
2)local hospital
3)eat , skin trouble
4)waiting for, a big basket
5)done all her/the shopping, her/a shopping list
Listening Ⅱ
1.
1)British English ,American English
2)sound, words and expressions, grammar
3)confusing, different, understandable,each
2. I don’t know.
What do you say?
jumper
trousers
chips
chemist’s shop
ring them up
Have you got an extra pen?
Listening Ⅲ
1. TFFFFT
2. small
1) pie
2) 3) 4) 5) 6) 7) 8) 10)brown
11)English
12)a packet of
13)in the evening
14)fried potatoes
15)crisps
pine
big
small
pint
half
German
Warm
Listening Ⅳ
1. FTTFT
2. examples: men , his , man-made
consequences:1)mental image, females/women
2) females/women, males/men
3)citizens
PART 2
1. TFFFF
2. or another
1) seeing each other
2) boating
3) half an hour
4) someone else
5) anymore
6) Of course I do
7) two different places
8) stupid
PART 3
1. TIP1:Use open-ended questions
TIP2:Active listening
TIP3:The cocoon
TIP4:Engage with the other person
TIP5:Don’t make assumptions
TIP6:Avoid antagonistic sentences
2.
1)closed questions
2)kill the conversation
3)summarizing
4)concentrate on
5)visualize a “cocoon”
6)turn around and face that individual
7)a particular topic
8)projecting your own thoughts or feelings
9)a form of attack
10)a lot less conflicts
PART 4
Listening Ⅰ
1) closer
2) regular
3) 4) 5) 6) 7) 8) 9) 10)2252
11)Quality
12)Decreased
13)Similar
14)Inside
15)Agreed
down
sense
envelope
convenience
instant
longer
positive
16)Different
Listening Ⅱ
1) 2) 3) 4) 5) 6) 7) 8) 9) 10)encourage Listening Ⅲ
status
definite
doubts
interrupt
power structure
establish and test
knowledge
power
sharing approach
FTFFT
Listening Ⅳ
1. 2. 1) 2) 3) 4) 5) 6) 7) 8) 10)boots
TFTFTT
an American education
fluent English
misses
nice
little things
walking the dog
weather
snowy
sunshine
11)umbrella
12)a big smile
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